When should I order? It is recommended that you order your cakes 3 to 4 weeks in advance to ensure availability.
How do I order? Please email sweetflourcake@gmail.com with the event date, number of servings, design ideas, and cake flavor or fill out the order form here. Please visit my Menu Page for a full list of flavors and fillings. Note: I do not provide toys for cakes
What is required to order? I require a non-refundable 50% deposit on your total to confirm your order and reserve your date. Full deposit is required on orders less than $100.
Do you offer samples/tastings? All of my cakes are made to order, so unfortunately we do not have samples on hand. Cake tastings are only offered for orders of 100+ guests. Tastings can be made at least a month in advance before event date. To schedule a tasting please contact me.
What method of payment do you accept? Deposits can be made through Zelle, Venmo, Cash app (@sweetflourcakes) at your convenience. The remaining balance is to be made one week before the event date. Invoices are available upon request.
What is your cancellation policy? Deposits are non-refundable. In the event of a cancellation, the deposit will not be refunded. A fee of $20 will be due in the event of any changes within 10 days of your order (date change, etc.) *Changes are at our discretion, and subject to availability. Please make sure to contact me as soon as possible. Please understand that I purchase supplies for the order ahead of time, and any changes can result in the loss of product, change of packaging, decor, etc Do you offer delivery? I deliver for an extra fee to LA, OC and surrounding areas up to 25 miles from 9am-3pm (subject to availability ). Although delivery is not required it is highly recommended for large orders.
Can I pick up my order? Yes, you may pick up your order in Buena Park, CA. It is recommended that you make enough room in your vehicle or have a passenger handy to hold the cake. Keep the AC running on the cake and do not tilt the cake at any angle. Tilting, taking sharp turns, and quick stops may result in damaging the cake. Handling cakes after pick up is at your own risk. Please drive slow and safe. Please remember to be on time when picking up. Text if you will be running late (over 20mins) so we can reschedule.
How long can I display my cake at my party? Refrigeration of cakes is recommended. The cake should be taken out an hour before display/cutting (especially during summer months). Please avoid placing the cake on direct sunlight.